How To Apply

How To Apply

1. Download and follow the instructions within the relevant job pack.
2. Download and complete the ACON Employment Application Form
3. Create a Cover Letter outlining how you meet the Selection Criteria as outlined in the job pack. Tell us how your skills and experience relate to the requirements of this role and how you’d use them to excel in this job. You should use statements with examples that clearly demonstrate your competency in a particular area.
4. Update your Resume (CV) with the latest information, certifications and employment history. Tell us about your current and previous employment experience and your education. Be sure to include your preferred name, contact details and preferred pronouns.
5. Email your complete application with these three documents in MS-Word or PDF format to: vacancy@acon.org.au

Application Checklist

Application Checklist

Before you submit your application, ensure you have the following:

• Completed ACON Employment Application form – ensuring that all questions are answered
• Cover Letter document outlining how you meet the Selection Criteria – as outlined in the Position Description.
• Resume (CV) document with your the latest information, certifications, and employment history.

Downloads

Downloads

ACON Employment Application Form

ACON Enterprise Agreement

First Nations Listening and Truth Telling Project Consultant

ACON is currently seeking a consultant with experience (lived and professional) in working with LGBTQ+SB First Nations communities to lead ACON’s First Nations Listening and Truth Telling Project.

The project seeks to strengthen dialogue, promote collaboration, and inform the development of ACON’s programs and services for LGBTQ+ Sistergirl and Brotherboy Aboriginal and Torres Strait Islander communities in NSW.  

The aim is for ACON to conduct, and participate in, a community listening and truth telling process across NSW to better inform ACON of the health needs and priorities of LGBTQ+SB Aboriginal and Torres Strait Islander people so we can better serve these communities. The outcomes of the project will inform decisions about appropriate governance structures to strengthen strategic directions in the delivery of programs and services for LGBTQ+SB Aboriginal and Torres Strait Islander communities across the state. 

Description of the tender for consultants interested in the Project: 

The project will consist of two separate phases, and applicants are invited to submit an EOI for one, or both phases, depending on their professional and lived experience: 

Phase 1 will involve the conducting of a listening and truth telling process designed to enable meaningful listening, including the convening and hosting of community meetings across NSW, aimed at improving ACON’s understanding of the key health priorities of LGBTQ+SB Aboriginal and Torres Strait Islander communities, including any who may be living with HIV.  

Phase 2 will include the hosting of strategic meetings across the sector with experts, researchers, funders, and other relevant stakeholders aimed at engaging ACON, and the sector more broadly, with the issues raised in the initial phase, and facilitating discussion on strategies to address them. 

ACON welcomes any interested applicant to propose a unique approach to the process of each phase, as we understand the journey through a listening and truth telling process must be driven by Aboriginal and Torres Strait Islander design. We welcome innovative approaches, and we encourage interested applicants to engage with us to discuss their ideas. 

How to apply: 

Business & Operations Manager, Kaleido Health Centre

• An opportunity to join a first of its kind, integrated health centre designed specifically to meet the needs of LGBTQ+ communities
• Full-time, Sydney-based role

What’s Kaleido Health Centre?

Kaleido Health Centre is a brand-new, unique, multi-disciplinary health service due to open in Spring 2024 – the first of its kind in NSW. Our mission is to deliver high-quality, inclusive, person-centred, integrated health care specifically for sexuality and gender diverse (LGBTQ+) people in NSW.

Kaleido Health will be a dynamic healthcare environment, offering both primary care and specialist services – including general practice, mental health, sexual health, gender affirming care, alcohol and other drug, child and family services, and more. The service design responds to what we know our LGBTQ+ communities want – informed and non-judgemental care, delivered by both GPs and specialists, responding to areas of highest health care need.

Ok, so what’s the role?

The Business & Operations Manager, Kaleido Health Centre will undertake key business and practice management responsibilities which are essential for providing integrated, efficient, effective and high-quality care.

Key responsibilities of this role include:

• Helping Kaleido Health to achieve operational readiness in Spring 2024 across various domains, including policy / procedure, software, staff recruitment, building and stock.
• Establishing processes to ensure Kaleido Health’s efficient and effective ongoing operational and financial management.
• Building a culture of continuous improvement, reviewing and implementing processes to constantly improve the efficiency of the practice.
• Supporting patients, clinicians and administrative staff in a professional, caring and compassionate manner to ensure Kaleido Health can offer the highest quality of patient care.

Who are we looking for?

We are looking for a highly skilled Business & Operations Manager who has a background in practice management or health service delivery and has experience working with clinicians in a team-based environment. You will need to be capable and confident across the key domains of financial, operational and staff management.

To be successful in this position you will:

• Share the values and mission of Kaleido Health Centre and be committed to providing informed and non-judgemental care to sexuality and gender diverse people.
• Have experience in Practice Management, Business Management within the Health sector or another similar role.
• Be capable and confident across the key domains of financial, operational and staff management, with experience creating and maintaining a strong organisational culture and skills in conflict resolution and de-escalation.

What else can we tell you?

Kaleido Health Centre is a brand-new health service due to open in Spring 2024. Kaleido Health is a product of many years of advocacy and planning on the part of ACON.

Kaleido Health is a separate entity to ACON, but our organisations are closely aligned, and ACON will be assisting Kaleido Health with recruitment and onboarding processes for this role. This means you may receive emails from ACON as part of this process; but rest assured, this job is for Kaleido Health Centre.

This role is a fantastic opportunity to build and shape the culture of a new organisation that will make a significant impact to the lives of LGBTQ+ people in NSW. The successful candidate will also be working alongside a knowledgeable and friendly team already in place to support Kaleido Health with implementation.

What’s the remuneration and working details?

Salary:          $148,000 (Gross per-annum, PLUS Superannuation and Leave Loading)

Location:     Initially based in ACON’s Surry Hills office, with flexible working options a possibility (away from the office); then from September 2024 in South Eveleigh full-time on site (due to the demands of the role).

Hours:         Permanent, Full Time (76 hours per fortnight) on an ongoing contract.

How can I find out more details and apply?

If this sounds like you, we invite you to apply to join our team and help us make a meaningful impact on the lives of those we serve. By joining us, you will be part of a mission to create a healthier and more inclusive community.

We’d love someone who already has expertise in this area but people at all levels of experience are absolutely welcome to apply. We highly encourage Aboriginal and Torres Strait Islander people, people from culturally, linguistically and ethnically diverse, migrant and refugee backgrounds, people with disabilities, and people of all genders and sexualities to apply.

For more information on the role, please contact Danielle French, Senior Project Manager – Kaleido Health Centre, via email at dfrench@acon.org.au or on 0434 809 973.

If you require assistance or adjustments to the application or interview process, please advise the contact person at the time of your application.

Send your completed application to: vacancy@acon.org.au

All applications must include:

1. Your completed Kaleido Employment Application Form – with all the details filled in where requested;
2. Your Cover Letter outlining how you meet the Selection Criteria (max. 6 pages); and
3. Your Resume

Applications Close: Sunday 14 July 2024

DOWNLOAD: Job Pack – Business & Operations Manager, Kaleido Health Centre

DOWNLOAD: Kaleido Employment Application Form

We are grounded in the belief that diversity is our strength, our differentiator, and at the core of who we are and what we do. As part of our commitment to inclusion, we encourage applications from people living with HIV, Aboriginal and Torres Strait Islander people and LGBTQ+ people from culturally, linguistically and ethnically diverse, migrant and refugee backgrounds, and LGBTQ+ people of colour.