Safety
We’re here to help LGBTQ people who have experienced prejudice related violence and harassment by providing a range of support services and resources.
Report An Incident
If it’s an emergency always call Triple Zero (000). If it’s not urgent, call the Police Assistance Line on 131 444. You can also make an anonymous call without giving your name by calling Crime Stoppers on 1800 333 000.
Domestic Violence Liaison officers (DVLOs) have special training in working with people who are experiencing domestic and family violence. Most police stations have a DVLO. For more information click here.
Gay and Lesbian Liaison Officers (GLLOs) are specially trained to support LGBTQ+ people. For more information on GLLOs, click here.
If you’re not happy with the service you have received from the police, the NSW Police Force has an internal complaints process. For more information please visit the NSW Police website.
For more information about how you can get help following an experience of intimate partner or family violence, see the Getting Help section of Say It Out Loud.
Fair Play
Fair Play is a community initiative to help partygoers understand their legal rights and how to keep safe during the Mardi Gras Festival. It’s a partnership project by the Inner City Legal Centre, Mardi Gras and ACON to provide accurate legal resources and education to sexuality and gender diverse communities.
Fair Play is committed to respecting human rights through the principles of harm reduction and is interested in your safety, along with providing you with as much information as possible.
The Fair Players are a team of specially trained volunteers who are on site at key Mardi Gras events to share legal and safety information, monitor the operations of police and provide support to people who have been searched or questioned by police.
For more information about Fair Play, please visit fair-play.org.au.
To sign up and volunteer as a Fair Player, you can visit fair-play.org.au/volunteer/.
LGBTQ+ Counselling and Support
We provide low-cost confidential short-term counselling (up to 12 sessions) for sexuality and gender diverse people aged 18 years or older seeking support for their mental health and wellbeing.
Fully qualified volunteer counsellors in Sydney use a solution focused model and a range of other therapeutic approaches to support people to manage life’s challenges. We also provide a limited number of places with our employed counsellors in the regional offices.
This service is a low-cost option prioritised for people seeking counselling support who are not eligible for Medicare or have limited resources to access private options. Fees for this service are negotiated according to individual circumstances.
LGBTQ+ counselling is available via telehealth or in person (in Surry Hills) on Tuesday and Thursday evenings. For appointment options in regional NSW please contact the relevant office.
This service is not suitable for:
- People who use violence
- People with unmanaged mental illness
- People concerned about their substance use
For more information or to undertake a brief intake assessment, please complete the Online Intake Form or contact your nearest ACON office.
This service is funded by the NSW Ministry of Health and income generated through fees.
Legal Advice
Community Legal Centres (CLC) provide free legal advice, referrals and some representation to people who live and work in their area.
Community Legal Centres NSW: (02) 9212 7333
The Inner City Legal Centre (ICLC) provides a state-wide specialist free legal advice service for anyone who identifies as LGBTIQ throughout NSW.
(02) 9332 1966
To find additional services, or services outside of NSW, see Say It Out Loud’s National Service Finder here.
Historical Violence Project
NSW Parliamentary Inquiry into Gay and Transgender Hates Crimes Between 1970 and 2010
Background
In a dark period of New South Wales’ history between 1975 and 2000, it is estimated that 84 gay men and 4 transgender women were killed by acts of anti-gay and anti-transgender violence. In some cases, these deaths were attributed to improbable “accidents” and unlikely “suicides”. More than 20 cases remain unsolved leaving families and loved ones without answers, closure or justice.
Hundreds more survived these violent attacks. Many of these incidents were brutal, including stabbings, strangulation, bludgeoning, shooting, sexual assaults and frenzied attacks. As well as anti-LGBT bias, many of these crimes were fuelled by HIV stigma.
Since 2015, ACON has been working with a range of community partners on a range of responses to address the grief and trauma brought on by these events, that is still being felt by many in our communities. In the search for justice and healing, ACON reviewed a list of 88 gay and transgender hate killings, and key findings from this review was released in the report In Pursuit of Truth and Justice Report, published in May 2018.
The NSW Parliament acted on these findings by initiating a formal Inquiry in September 2018 to better understand the extent and impact of violence, whether LGBT people in New South Wales were effectively protected and justice delivered, and whether the current response to hate crimes is adequate.
The NSW Legislative Council’s Standing Committee on Social Issues released its Interim Report in February 2019. Read the Interim Report from the first phase of the Inquiry here.
- Inquiry Reopened: October 2019
In October 2019, the NSW Legislative Council’s Standing Committee on Social Issues re-opened the NSW Parliamentary Inquiry into LGBT violent hate crimes, in an effort to hear from more submissions from people in our communities.
- Final Report: May 2021
The second and final report includes a range of findings and recommendations that aims to foster healing and deliver justice for loved ones of victims and survivors of these historical crimes.
In its findings, the report stated the NSW Police Force failed in its responsibility to properly investigate historical hate crimes. It also found that victims carry enduring physical, mental and emotional trauma as a result of their experiences, and that acknowledging past wrongs by those who failed to protect and deliver justice is a necessary step towards healing.
As well as the establishment of a judicial inquiry into unsolved cases of suspected gay and transgender hate crime deaths, the report also recommended:
- The NSW Government provides a comprehensive update on the implementation of the recommendations in NSW Police Strike Force Parrabell
- The NSW Government ensures that adequate victim support services are made available to those impacted historical gay and transgender hate crimes
- The NSW Government provide further funding to ensure the completion of the Bondi Memorial in Marks Park in Bondi, in honour of the victims and survivors of LGBTIQ hate crime
- The NSW Police Force ensure that its computerised operational policing system adequately captures LGBTIQ hate crimes
Read the NSW Parliamentary Inquiry into Gay and Trans Hate Crimes Final Report here.
- Government response: November 2021
In November 2021, the NSW Government announced that it will establish an inquiry into unsolved gay and transgender hate crimes.
The NSW Government also announced that it supports all other findings and recommendations outlined in the Legislative Council’s Standing Committee on Social Issues’ report, including the ruling that the NSW Police Force failed in its responsibility to properly investigate historical hate crimes. It also found that victims carry enduring physical, mental and emotional trauma as a result of their experiences, and that acknowledging past wrongs by those who failed to protect and deliver justice is a necessary step towards healing.
Read about ACON’s response to the NSW Government’s announcement of a judicial inquiry into gay and transgender hate crimes here.
Special Commission of Inquiry into LGBTIQ Hate Crimes
Led by the Honourable Justice John Sackar (the Commissioner) and first launched in April 2022, the Inquiry looked into the unsolved deaths of LGBTIQ people that may have been hate crimes between 1970 and 2010 that had been the subject of previous investigation by the NSW Police Force.
In particular, the Inquiry looked into the 88 deaths or suspected deaths of men potentially motivated by gay hate bias that were investigated by Strike Force Parrabell.
ACON has aided the Inquiry during this process by several means. ACON has promoted information about the Inquiry through our social media and physically through regional channels with the distribution of flyers to encourage community members to share their stories with the Inquiry. ACON collaborated with SWOP and the Gender Centre to produce social media materials to promote public hearings of the Inquiry.
ACON has contributed significant information, evidence, support, and historical materials in the lead up to and during hearings of the Inquiry. ACON has also provided support to the Inquiry through Pride Training and Pride Counselling along with internal support and feedback to the Inquiry.
The final report contains seven recommendations relating to specific cases, as well as 12 recommendations relating to investigative and record management practices and procedures, including:
- Establishment of a review or audit by NSW Police of all unsolved homicides for the period 1970 to 2010, including review of exhibits and those that should be submitted for forensic testing in light of possible technological advances.
- Several recommendations relating to the enhancement of the Unsolved Homicide Team (UHT) including a review of practices, procedures and resourcing of the UHT, and provision of training.
- Implementation of mandatory and ongoing training for NSW Police officers concerning the LGBTIQ community, including in relation to LGBTIQ bias crime, conscious and unconscious bias in investigations, and the engagement of appropriately qualified experts to ensure international best practice in NSW.
Bondi Memorial Project
The Bondi Memorial – a public artwork dedicated to victims and survivors of LGBTQ hate and violence – wasv installed at Marks Park in Tamarama in October 2021. ACON has been working with Waverley Council since 2015 to establish a permanent memorial site in Marks Park to honour those targeted in homophobic and transphobic attacks in Sydney from the 1970s to the 1990s.
The artwork is entitled ‘Rise’ and has been designed by John Nicholson of United Art Projects (UAP).
About the memorial
The Bondi Memorial: Rise is dedicated to all the victims and survivors targeted during a spate of homophobic and transphobic violence from the 1970s to the 1990s in Sydney and NSW. We commemorate those whose lives were lost and pay tribute to the courage and resilience of those who survived, as well as their families and loved ones.
This dark chapter in Sydney’s history has left a painful legacy for LGBTQ communities. With this memorial, we hope to help heal the grief and trauma that continues to be felt today. And with many cases still unsolved, this memorial also serves to raise greater community awareness of the issue of LGBTQ hate crimes, promote the continuing need to pursue the truth and justice, and serve as a reminder of the importance of valuing and celebrating diversity in our community.
Find out more at www.bondimemorial.com.au
Read the NSW Special Commission of Inquiry into LGBTIQ Hate Crimes here
Online Safety Resources
Safe Social Networks: A Guide to Resisting Racism and Queerphobia Online
Safe Social Networks: A Guide to Resisting Racism and Queerphobia Online is a resource written by and for LGBTQ+ people of colour (and their allies) to understand the workings of racism, homophobia, queerphobia, and transphobia in online spaces.
In this guide, you will find practical tips on how you can be resilient, resistant and support your communities.
View and download Safe Social Networks as a PDF
Safe and Strong: An LGBTQ+ Guide to Facebook and Instagram
Safe and Strong: An LGBTQ+ Guide to Facebook and Instagram is a resource produced by Meta in partnership with ACON, Minus18, Black Rainbow, Trans Pride Australia and Twenty10.
The resource, released during the 2022 Sydney Mardi Gras season, features handy tips and practical measures on managing safety and exercising self-care while using Facebook and Instagram.
ACON Guides to Hosting LGBTQ+ Events Safely
A guide to hosting LGBTQ+ events safely
In a time where we are seeing escalating disinformation, lobbying, stigma and violence directed at LGBTQ+ people, especially trans people, drag artists and creatives, and those who are gender expansive, it’s more important than ever that our communities stand united in supporting one another through our events.
We’ve developed a guide mainly for LGBTQ+ community groups who are interested in holding events for our communities safely.
————
A guide to hosting LGBTQ+ events safely for Local Councils in NSW
Government bodies like local councils should be able to confidently support their LGBTQ+ residents and families, and offer safe, fun, and engaging opportunities for LGBTQ+ people, our families and allies to gather.
When LGBTQ+ voices are uplifted and heard, and LGBTQ+ people can live freely as themselves in their local community, we are building safer, stronger, and healthier environments for all.
Hosting LGBTQ+ events sends an important and visible message of inclusion and affirmation to your LGBTQ+ locals and the broader community. These events improve local community participation and connection, reduce social isolation, improve mental health, and enhance wellbeing among LGBTQ+ communities. In the face of negative attention and pressure from hate groups and anti-LGBTQ+ lobbyists, these events are more important than ever.
We have developed this guide to offer tips and advice to help support local councils in your important work to affirm and celebrate LGBTQ+ communities in your local area.
Safety Resources
Safety messages for people attending protests
Protesting for our rights and in solidarity with one another is a huge part of our history as LGBTQ+ people, united as a human rights movement.
In a time when we are seeing escalating disinformation, stigma and violence directed at trans and gender diverse people, many of us will be attending protests and speaking out. At protests, it’s important to think about how you will stay safe. We have developed some tips for safety:
————
Personal safety tips for LGBTQ+ community members
In a time where we are seeing escalating disinformation, lobbying, stigma and violence directed at LGBTQ+ people, especially trans people, drag artists and creatives, and those who are gender expansive, it’s more important than ever that our communities stand united in supporting one another through our events. ACON has developed a small guide with some tips that LGBTQ+ community members can use to keep safe when attending events and social gatherings.
————
Beatsafe resource
The word beat is often used to describe certain places where guys go to meet other guys, cruise and sometimes hook-up. However, sometimes beats are known to homophobic people and become a target for violence. In order to help protect people in our communities who visit beats, we’ve developed the following guide:
————
Responding to Hate
In recent history, we’ve been witnessing a spike in hate crimes, hate incidents and violence aimed at LGBTQ+ communities. This leaflet gives a helpful overview of hate and bystander interventions for community members and allies alike.
Inclusion
We’re here to help make the places where our community members live, work, study and play more inclusive of LGBTQ people and people with HIV.
Through our support services, training programs and strategic partnerships, we work with a range of organisations and agencies to help ensure that LGBTQ people and people with HIV feel included and supported.
Diversity Day Grants
NSW is home to thriving and diverse LGBTQ+ communities. We are the sum of resilient First Nations communities, diverse cultural and religious communities, and people of all ages and abilities. We are stronger as a community when we embrace and celebrate our own diversity.
LGBTQ+ groups and individuals are invited to apply for a small grant of up to $1,000 to host local LGBTQ+ inclusive activities to celebrate Diversity Days that increase awareness and celebration of LGBTQ+ diversity in priority settings in NSW.
Our applications for the next round of grants will open in May 2025.
‘We’re Family Too’ Report
We’re Family Too (2012) is a ground-breaking report that documents the effects of homophobia on same-sex attracted (SSA) people from Arabic-speaking backgrounds in NSW, while also drawing attention to racism and stereotyping within NSW’s LGBT community.
The report also examines how SSA people from Arabic-speaking backgrounds in NSW provide support for each other, and it notes a range of initiatives that can address the effects of homophobia and racism in our communities.
We thank all the respondents and contributors for participating in this valuable and pioneering research.
We are working to update the report and second edition will be released soon.
‘We’re Family Too’ Report in the Media
- SBS2: Wed-locked – Fake Marriages in Australia
- SBS: ‘Rughum and Najda’
- Star Observer: ‘Report ignites debate on homophobic violence’
- ABC Breakfast: ‘New Report on Homophobia in Arabic-Speaking Communities’
- ABC AM: ‘Gay Arab-Australians subjected to abuse’
- SMH: ‘Insults, shame and family violence all form part of a gay Arab’s life, says report’
- Star Observer: ‘Report: Arabic Australians face homophobic violence’
- Gay Star News: ‘Gay Arabic Australians face homophobia, says study’
- Good Weekend: ‘Dangerous Liaisons’
SUPPORT & ASSISTANCE
Below are links to agencies and organisations that can provide information and support for SSA people from Arabic-speaking backgrounds and their families:
Welcome Here Project
ACON’s popular Safe Place Project was reviewed in 2017 and updated in 2018 to the Welcome Here Project.
The Safe Place Project started in 1992 in response to high levels of street-based violence directed at LGBTQ+ people. Local businesses signed up to become a ‘Safe Pace’ by putting a sticker in their shop front to let LGBTQ+ community members know they could seek refuge if they were under the threat of violence.
Considering the changing trends in LGBTQ+ violence the focus of the project has been shifted from ‘safety’ to creating ‘welcoming’ and inclusive places.
The Welcome Here Project supports businesses and services throughout Australia to create and promote environments that are visibly welcoming and inclusive of lesbian, gay, bisexual, transgender, and queer (LGBTQ+) communities.
Members receive the Welcome Here rainbow stickers and charter to display in a prominent place to let everyone know that LGBTQ+ diversity is welcomed and celebrated within their business.
Register or nominate a business to become a member and look out for Welcome Here rainbow stickers all over Australia!
#FollowTheRainbow #ACONWelcomeHere
To find out more and apply click here.
LGBTQ Diversity Days
ACON proudly celebrates and supports sexuality and gender diversity.
Diversity Days are all about celebrating or honouring LGBTQ+ Days of Significance and increasing the awareness of the LGBTQ+ community’s rich and fabulous diversity.
The goal is to get as many people as possible taking action on each of the ‘Diversity Days’ and increasing visibility of LGBTQ+ diversity.
Celebrating diversity contributes to the creation of inclusive and safe communities.
Please click here to find out about the Project, and to download free promotional resources.
Workplace Inclusion
Pride in Diversity is Australia’s first and only not-for-profit workplace program designed specifically to assist Australian employers with the inclusion of LGBTQ employees.
As a member-based program, Pride in Diversity works closely with HR, diversity professionals and LGBTQ Network Leaders in all aspects of LGBTQ inclusion within all sectors of the Australian workforce.
No matter your starting point, we work with your team to understand the importance of LGBTQ inclusion and to map out a strategy that will enable you to successfully work towards best practice.
Australian Workplace Equality Index
The Australian Workplace Equality Index (AWEI) is the definitive national benchmark on LGBTQ workplace inclusion and comprises the largest and only national employee survey designed to gauge the overall impact of inclusion initiatives on organisational culture as well as identifying and non-identifying employees.
The Index drives best practice in Australia and sets a comparative benchmark for Australian employers across all sectors.
The AWEI is a free offering and organisations do not need to be a member of Pride in Diversity to participate.
For more information click here to visit the Pride in Diversity website, or email:info@prideindiversity.com.au.
Pride In Practice Conference
Pride In Practice is the only national conference dedicated to LGBTQ workplace inclusion. Run over three days, it incorporates various streams of LGBTQ workplace awareness and inclusivity.
Hear from industry experts on best practice and gain insight into the award winning initiatives of the Top 20 Employers and network with industry peers.
For more information click here to visit the Pride in Diversity website, or email:info@prideindiversity.com.au.
More info:
Tel: (02) 9206 2136
Fax: (02) 9206 2002
Email: pid@prideindiversity.com.au
Web: www.prideindiversity.com.au
Health and Wellbeing Service Inclusion
Pride in Health + Wellbeing is a national membership program that provides year-round support in the provision of LGBTQ inclusive services for those working within the health and wellbeing sector. Consider us your partners, your subject-matter experts that you can call on, build a relationship with and rely on for expert advice, training and help.
Sporting Organisations
Pride in Sport is the only sporting inclusion program specifically designed to assist National and State sporting organisations and clubs with the inclusion of LGBTQ employees, players, coaches, volunteers and spectators. The world-first Pride in Sport Index (PSI) benchmarks and assesses the inclusion of LGBTQ people across all sporting contexts.
We’re also a key supporter of the Anti-Homophobia Framework for Australian Sporting Codes.
Pride Training
Pride Training provides learning and development programs to health and community organisations in increasing their knowledge of people with diverse genders and sexualities, their communities and health priorities. Our learning and development offerings use a variety of activities, media and training resources to engage with participants. Specialising in co-design with community members we aim to address the unique needs of our communities with lived experiences.